Deliver a next-generation customer experience in Banking and Finance
Quickly deploy a bank-at-home offering with a production-ready virtual assistant that your customers are sure to love.
BCS in Banking in Finance
BCS Technology is one of the world’s most powerful Banking and Finance IT services provider. We have a deep history in utilizing analytics that focuses on improving how banks segment, target, acquire and retain customers. Our solution to maximize business outcomes begin by proactively starting conversations with customers, providing relevant information and monitoring each touch point throughout the entire customer lifestyle.
Our Services
Personal Financial Management
Provide your customers with an easy and efficient way to interact with their finances. Increasing visibility into financial status and spending behaviors with Finie is a great first step towards improving your customer’s financial health.
- Obtain account balances
- View historical transactions
- Customizable reporting on spending history
- Tailored spending advice
Credit Card
Help your credit card become your customer’s favorite. Providing an amazing user experience encourages usage and increases opportunities for upsell and cross sell.
- Payment due
- Make a Payment
- Payment Plan
- Rewards
- New Cards
- Travel Status
- Lost Card
- Stolen Card
- Credit Limit Increase
Credit Card
Help your credit card become your customer’s favorite. Providing an amazing user experience encourages usage and increases opportunities for upsell and cross sell.
- Payment Due
- Make a Payment
- Payment Plan
- Rewards
- New Cards
- Travel Status
- Lost Card
- Stolen Card
- Credit Limit Increase
Retail Banking
Realize dramatic reductions in call center call volume by enabling your customers to self-serve all of their most frequent banking requests through voice and chat without sacrificing their experience.
- Transfer Funds
- Open account & Routing numbers
- Setup and modify bill statements
- Update account information
- Gather bank hours
Connect with our experts
Engage with us and learn effectively reach millions of potential Chinese consumers with our pro-marketing solutions.